Waterstone
Waterstone
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FAQ
 

 
  • Where is Waterstone located?
    Waterstone is located in beautiful Fort Mill, South Carolina between Gold Hill Road and Highway 160. Minutes from I-77 and Charlotte, NC, this community offers convenience and a friendly atmosphere.
  • How do I contact the HOA Board?
    By going to the Contact Us page and selecting HOA Board in the dropdown box.
  • How can I get a pool fob?
    By either calling Cedar Management Company at 877-252-3327 or email them at pool@mycmg.com. Note only 2 active fobs are allowed per household. 
  • How can I sign up for lap swimming?
    Requests for lap swimming access must be sent to Cedar Management Group at pool@mycmg.com.  A waiver form will also need to be signed and emailed to Cedar Management.
    Note: Lap swim permissions are removed before the beginning of the pool season each year, so  the permissions must be requested annually. 
  • How can I reserve the pool or shelter/cabana for private parties?
    The rental form can be found here. Contact Cedar at Pool@mycmg.com for additional questions. Refer to the pool rules document for more information. 
  • Where can I find a copy of the CCRs?
    On the documents page.  You must be registered on the HOA website to access this page.
  • My street lamp is burned out. How do I get it replaced?
    There is a yellow sticker on the pole with the pole number and the phone number of York Electric to call.
  • What does our trash vendor pick up, and when?
    Trash pickup is on Friday mornings.
    Two bags of yard waste in clear bags as well as anything that can fit in the trash container will be accepted each pickup.
    Bulk-pickups must be scheduled by calling Active Waste Solutions at 704-626-7400.
    Click here to print a flyer with service information.

    For more information, call 704-626-7400 or visit Active Waste Solutions.
  • Will trash pickup occur on the holiday?
    • Christmas - No collection on Tuesday December 25th - Tuesday through Friday collections will be on a one day delayed pick up schedule (Wednesday through Saturday).
    • New Year’s Eve/ New Year’s Day (Monday December 31st, Tuesday January 1st) - Active Waste WILL NOT BE CLOSED for this holiday.  Routes will run on a normal schedule all week.
    • Martin Luther King (Monday January 21st) - Active Waste WILL NOT BE CLOSED for this holiday.  Routes will run on a normal schedule all week
  • When will the next community yard sale be held?
    Yard sales are typically held in the spring and fall. Once a date is announced it will be listed on the Neighborhood News page. If you are interested in volunteering, contact the board, and we can put you in touch with the organizers.
  • How can I find out information about my HOA fees, etc?
    Contact Cedar Management at support@mycmg.com.
  • When does the pool open/close?
    2020 Pool Season
     
    June 5 - June 28
    10:00 a.m. - 8:30 p.m.
     
    June 29 - July 26
    10:00 a.m. - 9:00 p.m.
     
    July 27 - August 16
    10:00 a.m. - 8:30 p.m.
     
    August 17 - September 13
    10:00 a.m. - 8:00 p.m.
     
    BYOF - Bring Your Own Furniture
     
    Social Distancing recommended
  • Who do I contact for sidewalk repairs?
    Contact the HOA Board at waterstone-bod@googlegroups.com.
  • Who do I call to get repairs done on a County owned street?
    Call York County Road Maintenance at 803-628-3200.  (County owned streets are identified with green street signs.)